The Patient Experience

Comfortable, convenient infusion therapy services.

At FlexCare Infusion Centers, everything we do is focused providing the best possible experience for our patients. As a stand-alone infusion center, we offer easy parking, convenient hours, and a comfortable experience for every infusion.

The FlexCare Difference

Experience the difference of a patient-centered stand-alone infusion center today!

Comfortable infusion suites

You won’t find any cold, clinical rooms at FlexCare. We offer private and semi-private infusion suites with heated massage chairs, desks, streaming audio and video, and a caring team to ensure the best possible experience.

Evening & weekend hours

We know managing your health is one of many priorities you have, and that’s why we offer evening and weekend hours to ensure you can get the treatment you need at a time that works for your schedule.

Patient-focused environment

We’re here to make your infusion therapy journey as easy and as comfortable as possible. You’ll always be greeted with a warm smile and a caring team who is ready to walk with you every step of the way.

Virtual Tour

At FlexCare Infusion Centers, everything we do is focused providing the best possible experience for our patients. As a stand-alone infusion center, we offer easy parking, convenient hours, and a comfortable experience for every infusion.

What Our Patients Have To Say

This place is amazing. I have been so impressed with the whole staff. It is easy to schedule an appointment and everything is so professional. Love it.

Twila

Excellent facility! The staff are knowledgable and very attentive! I highly recommend Flexcare!
Dave C.

Conditions We Treat

Infusion therapy is used to treat a wide range of rare, complex, and chronic conditions. Using FDA-approved medications prescribed by the referring physician, we can help treat the following conditions, and more!

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Ankylosing Spondylitis

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Immunodeficiencies

How To Switch

Physician referral & paperwork

The first step is always a referral from your physician for infusion therapy services, including the specific medication and dosage for your condition.

Insurance approval & scheduling

We’ll work with your insurance company and your physician’s office to verify insurance approval for infusions and schedule your first appointment, typically with one week.

Experience infusion therapy re-imagined

We designed our stand-alone infusion centers with patient comfort in mind, including heated massage chairs, streaming services, and a well-stocked snack bar.

In-network Insurers

FlexCare Infusion Centers is an in-network provider for numerous insurance companies. Have questions about your insurance coverage or potential out-of-pocket costs for infusion therapy? Contact our team today.

Frequently Asked Questions

How quickly can infusions start after my doctor prescribes the medication?

Once we receive a referral from your doctor and any necessary case notes, we’ll submit paperwork to your health insurance. If they have any follow-up questions or need additional information, we’ll work directly with your doctor’s office regarding those details. For most patients, your first infusion happens within about a week of receiving the referral, though sometimes it can take a little longer.

Do you offer monoclonal antibody infusions for COVID-19?

We offer monoclonal antibody infusions at our Birmingham, Alabama location only. As with all treatments provided through FlexCare Infusion Centers, your physician must first prescribe the medication and provide a referral to us before we can begin treatment.

How much of my infusion treatment will my insurance cover?

Insurance coverage varies depending on your health plan and the medication prescribed. Our team will work closely with your insurance company and doctor’s office to ensure all necessary documentation is submitted to your insurance company. We will also provide an estimate of your out-of-pocket expenses before treatment begins.

How long will the infusion take?

Infusion timeframes vary based on the medication, the dosage, and how long you need to be monitored after the infusion. Some infusions are as quick as 30 minutes while others may take a couple hours. Once we have the referral from your doctor, our team should be able to estimate how long each appointment will take. Our comfortable infusion suites have streaming audio and video, heated massage chairs, and workspaces to help you pass the time.

My doctor sent me to a different infusion center. How can I switch to FlexCare?

As a patient, you have the right to choose the provider for your infusions. If you’re currently receiving infusion therapy from a different provider, ask your doctor to submit a referral to FlexCare Infusion Centers to continue your infusion therapy.

Have other questions? We’re here to help!

If you’re just beginning your infusion therapy journey, you may have lots of questions about the process, the cost, and much more. Our staff can help answer any questions you have along the way.